360 Degree/Multi-Rater Feedback Surveys

360 feedback is where all the types of contacts a subject has are surveyed as to the subject's performance. The feedback or report of what the contacts had to say is either given to the subject for self development or is given to the subject's supervisor for review purposes.

This is a specialty area for us. We provide several 360 feedback processes for several different clients.

These processes are quite varied as to both their implementation and purposes. Some descriptions follow.

A supervisor can use this first process to survey an employee's contacts. The survey is quite simple, only 2 questions with text boxes where the answers are given, and with a place for the manager to ask each contact special questions pertaining only to that contact and/or only about that employee. This process is entirely web based with great tools for the manager to track who has responded and to see the results.

A second style can use paper or web and is similar to the first process. It has a much more complicated questionnaire, with 26 manager selected "success factors" with a rating and text box for each. This second style can also be used by a subject for self-development.

The third has a long questionnaire of tasks with the questions of skill level and how frequently performed. This is both paper and web based with the results only shown in groups, for group development and training purposes. See Reports example 4.